Have you ever come upon an accident of any sort and you are one of the first persons witnessing it? What did you do? Did you try to help, or were you mostly a bystander? If we are not in the medical profession is there something we can do other than call 911? Absolutely!
I have to say that I was mostly a bystander in the few times I was close to an accident. Two years ago, I took the Red Cross CPR/first aid certification so that I would be more prepared to physically assist minor accidents. While this training helps support the immediate needs of bleeding, heart stoppage, and of breathing, it does not help the mental state of a victim. It certainly does not help the healing process.
Because my wife is a Senior Chaplain with the International Fellowship of Chaplains and is focused on working with individuals with death and dying stress-related needs, she has books and reference materials handy. The one book that got my attention was entitled, "The Worst is Over," or what to say when every moment counts (Acosta & Prager, Jodere Group, Inc. publishers, 2002). I am studying this book carefully because I feel everyone should know 'verbal first aid.' Why? Because it is easy to do and extremely valuable. Besides, "one day, sooner or later, someone you know will experience a medical emergency." A friend or colleague may collapse in a meeting. A family member, spouse, child may experience mental or emotional pain. Even with CPR training, there will be times when only the language of life-saving words will do, especially when you are the only person available or when you are waiting for medical help.
Knowing how to deliver verbal first aid can relieve pain and anxiety, speed up healing, shorten recovery and even save a life! The authors share true life examples where words led to improved healing and recovery. One patient with a heart attack, while in the ambulance, was given verbal first aid as well as CPR support. The doctor in the ambulance was trained in live-saving words. "It looks like this fellow is going to be all right, doesn't it?" The accompanying paramedic responded, "It looks like he's going to be fine." Just then the EKG that showed an irregular heart rate jumped into a normal rhythm. I personally observed a blood pressure monitor move rapidly from 90 to 60 beats per minute when a patient was being prayed over. The concept that it is the state of mind that is critical in effecting one's physiology (body) has been shown. If there is no expectation that healing will occur, then none occurs. If there is expectation that healing will occur, the likelihood of healing is enhanced. Apparently, what happens is that our thoughts, emotions, beliefs, and imageries affect our biochemical (endocrine) system to secrete molecules that affect our physiology and healing potential.
In a controlled experiment in a Kansas municipal hospital, entering patients were randomly sorted into two groups. In one group, they were provided standard treatment. In the other group, the only difference was that they were 'recited' life-saving words. After a six month period, the results showed that those provided the life-saving words were more likely to survive the trip to the hospital, had shorter hospital stays, and experienced quicker recovery than the those without hearing the life-saving words.
One reason words work in traumatic situations is that a traumatized person often moves into an altered state of mind where the subconscious, autonomic responses take precedent. It is during this period that words can most affect the person. It has been shown that speaking words of support positively affect pain, heart rate, respiration, blood pressure, bleeding, asthma, rate of healing, secretions, emotional reactions and more. In response to trauma, the body works to regain control of traumatic situations, and any means to gain control is beneficial. Thus, when life-saving words are spoken to such persons, the autonomic response works to stabilize the person -- to take control.
Everyone can learn to help save a life by what they say! According to the book, there are three steps needed to practice verbal first aid: 1) Generate rapport with the patient before communicating; 2) Give suggestions that provide pain relieve or that will stimulate the body to support healing; and 3) Create an atmosphere "to turn fear into hope and panic into calm." When you encounter a person in need, you really only have three actions to take: 1) say nothing; 2) say something harmful; or 3) say something helpful that promotes healing. While most of us might take actions #1 or #2, it is the latter that we should all learn to take.
© Baldwin H. Tom CMC
www.tbgroupconsultants.com